Pumps da sposa
Sandali da sposa
Scarpe basse da sposa
Scarpe spuntate da sposa
Scarpe con tacco a spillo da sposa
Scarpe da Damigella
Zeppe
Scarpe argentate

Online help

Ordini

1. How do I place an order?

To place your order, simply follow the steps as shown below:
1. Go to the item page.
2. Choose your preferred color and size (if applicable).
3. Click "Add to Cart"
4. Review that everything is correct and click "Checkout".
5. Go to the checkout page.
6. If you're a registered customer, sign in first. If you're a new customer, checkout as guest now.
7. Fill out all shipping and payment information.
8. Click "Place Order"
You'll be taken to a confirmation page that will give you an order number and you will be emailed a confirmation once the payment has processed. Please be sure to read all emails from us carefully.
If you need further guidance or run into any issues when placing your order, please Contact Us, and we'll get back to you as soon as possible."

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2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made to order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page.
If you've already placed an order, your estimated delivery date is in your Order Confirmation email. Or you can find it on the Order Details page via this link.
Once your order has been shipped, we will email you a confirmation and tracking number with updated delivery information. Alternatively, you can retrieve the tracking number on the order details page via this link.
If your estimated delivery date has passed and you order hasn't been delivered, please Contact Us for further help.

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3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

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4. When will I receive my order?

Normalmente si riceve un ordine entro 2-3 settimane. Occorrono circa 9-12 giorni per la sartoria e 2-4 giorni per la spedizione.
Si prega di verificare i tempi di sartoria e i tempi di spedizione sulla pagina del prodotto per conoscere i dettagli.

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Prodotto

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

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2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person.

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3. Could we get color swatches to see what the colors look like in reality?

Yes, color swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

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4. How can I make sure all of my dresses are the same color?

Color consistency is of the utmost importance of course. However, there is a chance that there will be slight variations if dresses in same color submit several orders at different times. Because batches of fabric are produced at different times, the same fabric of the same color at different times might be slightly different.
You need to order all dresses within 24 hours and contact us to tell us all the dress should be in the same color. Then, all the dresses will be cut from the same bolt of fabric to make sure they come in the exact same color.
After 24 hours, we cannot guarantee any late orders will be included in the same dye lot as the rest of your party.
Keep in mind that screen resolutions can alter the way colors look on your computer depending on how you have it set. We always recommend ordering Swatches (free shipping) beforehand so you can see the true color quality of each fabric in person. Please note that different types of fabrics do take the dye differently, and will not match perfectly.

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5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact Us for more information.

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Pagamento

1. What methods of payment do you accept?

You can use any of the payment methods listed below to pay for your order. We take your security very seriously, therefore your details are safe with us.
Please see below the payment methods we accept:
*Please note, some payment methods are only available as a payment method for selected countries on our web. If the payment method is available for your country, you will see this payment option at checkout.

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2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

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3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

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Consegna

1. Where/What countries do you ship to?

We ship worldwide to nearly every country across the globe, covering North and South America, Europe, Asia, Africa, Oceania, and more.
We employ the services of major, trusted international carriers to ensure your package arrives at your destination safely and securely.
If your shipping destination is not available at checkout, please just Contact Us.

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2. What shipping methods do you offer?

Expedited Shipping, Standard Shipping, and Super Save Shipping are available for most of the countries that we ship to. Once you've entered your shipping address, you'll be able to see the available shipping methods.
Shipping costs are calculated automatically at the checkout page when both the destination and delivery service are selected.
You may add items to the checkout page to check on the accurate shipping fee. Customers can also place a test order to check the total cost.

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3. What if I need to change my shipping address?

Yes, you can change the shipping address Before Shipment. Please Contact Us. We will correct your shipping address and send you a confirmation email as soon as possible.
While we can no longer make any changes to your address, if your package is being shipped, you will need to contact the carrier to request changes of delivery.
Orders (swatches, accessories, fabric, etc.) cannot be updated once the package has been shipped.
For an unpaid order, you can place a new one as you want and put in the correct details. Unpaid orders will be cancelled automatically in 5 days."

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4. How much does shipping cost?

The shipping costs depend on the weight of the order, the country of destination and the shipping method, if you put all items in the cart and go to checkout, you will see the shipping costs, which are automatically calculated by the system.

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Restituzioni

1. What is your return policy?

JJ's House will issue a full refund including tax and shipping for any damaged, defective, or mis-shipped items. If your item arrives damaged or defective, please reach out to our Customer Service team directly for assistance with processing your return.
Please keep in mind that all dresses are uniquely made to order to keep costs low for our customers. We also understand that colors on your computer screen can be a little different to how they appear in person. For these reasons, we encourage you to order a Swatch (free shipping) to help you decide.
FOR ALL RETURNS:
JJ's House will only issue one prepaid return label per order. You will be responsible for paying shipping fees including, but not limited to, the cost to ship and any shipping materials on additional returns. Because of this, we recommend returning all unwanted items at one time.
FOR ALL STANDARD SIZE DRESSES, SHOES, AND ACCESSORIES:
JJ's House will issue a full refund of the cost of the returned product if you are not satisfied with your item(s). Contact our Customer Service to initiate the return process within 14 days upon receiving your item(s). The item must be returned in its original condition (if eligible per the return policy).
Please note:
* The item must be unworn, unwashed, unaltered, undamaged and with the original tags attached. We cannot process the return of any faulty item.
* Original shipping fee & return shipping fee will not be refunded.
* As all items (including standard size) are made-to-order, we cannot afford to accept the ‘buy-many-keep-one’ purchase. Our customer service team may cancel an order believed to have been made with that intention.
FOR ALL CUSTOM SIZE DRESSES:
At JJ's House, we understand that you may want the dress to ideal fit! To help you out, we offer custom sizing on most of our dresses. Custom sizing takes the same amount of time to make and ship to you!
A few things to remember about custom dresses:
Custom dresses are made specifically to the measurements you provide (bust, waist, hips, height, and hollow-to-floor). That means no one else will be able to wear that dress once it's made. Because of this, we are unable to accept any returns on custom dresses. Please double check your measurements and color choice before ordering.
We understand that sometimes small alterations are needed, we offer limited alterations reimbursement for only our custom sizes. Simply send us a picture of your receipt from the tailor and your order number and we'll do the rest! Yes, it really is that easy!
FOR ALL PRESONALIZED AND PERSONAL CARE ITEMS:
All personalized and personal care items (including earrings, lingerie, swimwear, etc.) are final sale. Due to hygiene issues there are no returns/exchanges.
FOR ALL SAMPLE SALE ITEMS:
All Sample Sale items are final sale. No returns, no refunds, no exchages.
EXCHANGE POLICY
We do not offer an exchange service for any products at this time. Because all items are made-to-order, we do not have ready-made dresses or products that can be shipped in exchange for your returned items. You will need to return unwanted items (if eligible per the return policy), and then place a new order for the replacement items. All new orders are subject to the current production period.
HOW TO RETURN
1. Submit a return request at Contact Us to Customer Service within 14 days of receiving your order. Please include the reason for return and photographs for verification.
2. Once we have approved your request, you will be sent a return form which needs to be included with your return. Please send your item(s) using local post within 14 days from receiving the return form.
3. When we receive the returned package, the item(s) will be inspected to ensure it is in the original condition and has the issues stated in the return request.
4. Once confirmed, the refund will be credited back to the original payment method within 10-15 days (the processing time depends on your payment method and bank).
Please note:
* We reserve the right to refuse the return if received in an unacceptable condition.
* We cannot process any products that are returned without our prior knowledge.
* We are not liable for return item(s) that are lost or damaged, please keep the receipt with tracking information.
CANCELLATION POLICY
All our items are made-to-order, including standard size items. Once the tailoring process has begun, there will be Labor Costs and Material Costs, with this in mind, please refer to our cancellation policy below:
• Unpaid orders are automatically cancelled after 5 days.
• Cancel order within 24 hours of payment for a full refund.
• Cancel order 24–72 hours after payment: 80% refund + shipping fee.
• Cancel order 72-120 hours after payment: 50% refund + shipping fee.
• Cancel order > 120 hours after payment: Refund of shipping fee only.
• Once your order is shipped, it cannot be cancelled."

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2. What is your return/exchange process?

You may need to Contact US to initiate the return process within 14 days upon receiving your items. Our after-sales department will handle the issue thereafter.

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3. Can I return a standard-size dress?

Yes, you can return any standard size item within 14 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

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Il Mio Account

1. How I can change my email address?

We can change email address for you. Please Contact Us with your new email address. We will change it within 24 hours.
If there is no order under your account, we suggest you to register a new account on our website with your email address first and send us an email. Once getting your confirmation, we will transfer the account information for you.
Please click here to register your new account.

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2. What should I do if I forget my password?

If you've forgotten your password, please click this link to reset your password. We'll then email you a link directly to your registered email address to reset your password.
We recommend checking your junk and spam folder if you're having trouble finding it.

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About JJsHouse

1. Do you have a store?

We are sorry but currently we do not have any physical stores. As an e-commerce company, we just do business online. You can see the products on our website and place the order. We will make the products for you once your order is confirmed.
We completely understand that you may have concerns about the fit and the style of our dresses. If so, you can choose custom size to ensure the fit. For most of adult dresses, we can make it with your measurements and the dress will fit you well. Each of our dresses is totally made to order according to our pictures. We sincerely hope you could give us a try.

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2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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Donna Similpelle Tacco a spillo Punta chiusa Stiletto Sandalo con Strass
Caricamento in corso
Come immagine
Donna Similpelle Tacco a spillo Punta chiusa Stiletto Sandalo con Strass (047095878)
Caricamento in corso
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Donna Similpelle Tacco a spillo Punta chiusa Stiletto Sandalo con Strass #95878

Scarpe da sposa

CHF 58.00 CHF 164.00
Tempo di processamento: 7-8 giorni + tempo di spedizione: 5-15 giorni * Spedizione standard: 5-15 giorni
* Spedizione standard: 5-15 giorni

Completa il look

   

Recensioni dei nostri clienti

4.9

basata su 72 Recensioni

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Donna Similpelle Tacco a spillo Punta chiusa Stiletto Sandalo con Strass (047095878)
Donna Similpelle Tacco a spillo Punta chiusa Stiletto Sandalo con Strass (047095878)
Donna Similpelle Tacco a spillo Punta chiusa Stiletto Sandalo con Strass (047095878)
Donna Similpelle Tacco a spillo Punta chiusa Stiletto Sandalo con Strass (047095878)
Donna Similpelle Tacco a spillo Punta chiusa Stiletto Sandalo con Strass (047095878)
Recensioni migliori Recensioni recenti Con Foto

Beautiful!

Jul 6, 2020

Even more beautiful in person. The color is just right, rhinestones look of good quality, wont fall off easily, and the fit is just right. The height is perfect for me since I didn't want too much of a heel in. This pair is comfortable to walk in and the open side design makes this shoe more elegant looking. Would definitely recommend to purchase this.

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Donna Similpelle Tacco a spillo Punta chiusa Stiletto Sandalo con Strass (047095878)
Donna Similpelle Tacco a spillo Punta chiusa Stiletto Sandalo con Strass (047095878)

Questa recensione è stata utile?

Shiny wedding shoes

Jul 4, 2020

Love this pair of shoes. Bought this for my wedding. It is exactly as described and shown on the website. Very shiny!!!

It runs a little larger than I expected. Other than that, everything is perfect!

Many thanks to the online representative's help!

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Donna Similpelle Tacco a spillo Punta chiusa Stiletto Sandalo con Strass (047095878)
Donna Similpelle Tacco a spillo Punta chiusa Stiletto Sandalo con Strass (047095878)

Questa recensione è stata utile?

Lovely shoes for a great price

Jul 17, 2020

I love the shoes. They fit perfectly and they are very comfortable. You can see that the stones were glued onto the shoe and you can smell the glue. But overall the shoes look great and I can't wait to wear them on my wedding.

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Donna Similpelle Tacco a spillo Punta chiusa Stiletto Sandalo con Strass (047095878)

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Jul 16, 2017

Bought these shoes online for my Wedding thinking they might look a bit tacky but thought for the price it was worth trying. They arrived in the post so quickly and the minute I unwrapped them they stole my breath away with how beautiful they are. I honestly feel like Cinderella in them. Beautifully made, more perfect than pictured, I am SO excited to wear them on my big day. Not only are the princess-like and stunning, they are also comfortable. I'll be tearing up the aisle, and dance floor in them, for certain! Thanks JJ's House, i couldn't recommend your company more highly. Kristie

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Donna Similpelle Tacco a spillo Punta chiusa Stiletto Sandalo con Strass (047095878)
Donna Similpelle Tacco a spillo Punta chiusa Stiletto Sandalo con Strass (047095878)

Questa recensione è stata utile?

Jan 19, 2018

Beautiful shoes! They are ivory as indicated in other reviews, not light pink like the picture shows. Very comfortable and great size heel so my feet won’t hurt by the end of the night. You can see that the rhinestones are glued on, as I had a few strings of glue I had to pull off, but you can only tell very close up and if you are looking for it. From just a glance and in pictures they look great and are perfect wedding shoes for a little bling and comfort.

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Donna Similpelle Tacco a spillo Punta chiusa Stiletto Sandalo con Strass (047095878)
Donna Similpelle Tacco a spillo Punta chiusa Stiletto Sandalo con Strass (047095878)

Questa recensione è stata utile?

Stunning!!!!

Jul 3, 2020

These shoes are absolutely stunning! They are high quality, and look as though you spend hundreds of dollars on them. They look like princess shoes, and the crystals are beautiful. You will not regret buying these.

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Donna Similpelle Tacco a spillo Punta chiusa Stiletto Sandalo con Strass (047095878)

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So pretty

Jul 14, 2020

So happy with my purchase! These came in exactly how I wanted and I can not wait until my big day to wear them!! A plus is that they are actually super comfy.

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Donna Similpelle Tacco a spillo Punta chiusa Stiletto Sandalo con Strass (047095878)

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Bridal shoes

Jul 6, 2019

I ordered these for my upcoming wedding. I followed the size chart and they fit perfect, very beautiful, the heel is not hight at all so they are comfortable. Definitely recommend the quality! And super fast delivery (received in a few business days)

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Donna Similpelle Tacco a spillo Punta chiusa Stiletto Sandalo con Strass (047095878)
Donna Similpelle Tacco a spillo Punta chiusa Stiletto Sandalo con Strass (047095878)

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Love these shoes!

Jun 26, 2019

These shoes are stunning - they will go perfectly with my dress! The shoes are very comfortable and fit me true to size. If you think the picture makes these shoes look light pink/blush, they are not. The shoes are white. If you are contemplating purchasing these shoes, I recommend that you do.

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Donna Similpelle Tacco a spillo Punta chiusa Stiletto Sandalo con Strass (047095878)
Donna Similpelle Tacco a spillo Punta chiusa Stiletto Sandalo con Strass (047095878)

Questa recensione è stata utile?

Apr 6, 2017

I ordered these shoes for a special event. The picture shows them as a pale pink but they are white. They are beautiful and more importantly they are super comfortable, I was anticipating to have pain when wearing but that was not the case. They came with additional padding if needed, but I do not think it will be necessary. All of my friends are in love with them.

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Donna Similpelle Tacco a spillo Punta chiusa Stiletto Sandalo con Strass (047095878)
Donna Similpelle Tacco a spillo Punta chiusa Stiletto Sandalo con Strass (047095878)

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