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Online help -

I Miei Ordini - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made from scratch, whether you ordered a standard or custom size, both require tailoring time. Please check the tailoring time on the product page.

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

4. When will I receive my order?

Currently, you can receive an order within 2-3 weeks. Normally it takes 9-12 days for tailoring and 2-4 days for expedited shipping.

Prodotto - +

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, color swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact US for more information.

Pagamento - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Consegna - +

1. Where do you ship to?

We can ship worldwide. Please be assured that your address can be chosen from our shipping countries drop-down list when you fill in the shipping address.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping.
Super saver shipping is only for accessories priced less than US$50.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. You can Contact US to send the correct shipping address. Our representatives will help you with that.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Restituzioni - +

1. What is your return policy?

To return items, first customers need to contact us within 7 days upon receiving their items.
For all Standard Size dresses / shoes / accessories: you can return it once you are not happy with it, and if it is correctly made, the return postage shall be paid by buyers.
However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. Please contact our Customer Service to initiate the return process within 7 days upon receiving your item(s).
The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

You may need to Contact US to initiate the return process within 7 days upon receiving your items. Our after-sales department will handle the issue thereafter.

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 7 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

Il Mio Account - +

1. How I can change my email address?

Please send your request and correct email address to [email protected], or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1）Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2）Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

Currently we operate as a solely online business, which allows us to tailor to order, and to offer you a very wide range of garments at our lowest prices.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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Categoria: Fascinators (617) Kentucky Derby Hats (398) Cappelli da Tea Party (364) Cappello floscio (221) Cappello a bombetta / Cloche (142) Basco Cappello (107) Beach / Sun Cappelli (85) Cappello di paglia (61) Cappello Fedora (25) Berretto / Slouchy (19) Cappello da cowboy (15) Cappello Panama (15) Berretto da baseball (3) Cappello da bucato (2) Altro

Colore Disponibile: Nero (587) bianca (242) Rosa (203) Rosso (201) Grigio (184) Beige (170) Borgogna (168) Blu Reale (114) Blu (101) Cammello (97) caffè (92) Rosa (92) Navy scuro (90) Viola (89) Avorio (83) Champagne (81) Giallo (63) Come l'immagine (62) arancia (51) Cachi (51) Blu scuro (42) verde (36) Cielo blu (28) Marrone (23) Albicocca (18) Anguria (15) Oro (14) Rosa Perla (10) Rosa chiaro (9) Lilla (9) Grigio scuro (9) Bianco e nero (8) Argento (8) Verde militare (8) Cammello chiaro (7) Multicolore (5) Grigio fumo (5) Cioccolato (4) Marrone scuro (4) Fucsia (4) Azzurro (3) Grigio chiaro (3) lago Blu (2) narciso (2) Ciano (2) Verde chiaro (2) Nebbia (2) Piscina (2) Leopardo (1) Rosso intenso (1) Rosa scuro (1) viola chiaro (1) Giada (1) Altro

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Materiale: Cambrì (351) Lana (287) Filato netto (186) Piuma (178) Poliestere (107) Del organza (58) Rafia paglia (47) Tyll (42) Fiore di seta (36) Malacca paglia (31) Cotone (27) Velluto (24) Papiro (21) Biancheria (16) Strass (14) Paglia salata (13) feltro (13) Pp (12) Pizzo (10) Tessuto (10) Seta (10) Paglia di frumento (6) Di faux perla (5) Misto lana (4) Coniglio Capelli (3) lega (3) PU (3) Chiffona (2) Morbida pelle di pecora (1) Ecopelle (1) Rafia (1) pelle (1) Altro

Prezzo: Sotto CHF 5 (41) CHF 5 - CHF 11 (135) CHF 11 - CHF 21 (221) CHF 21 - CHF 26 (137) CHF 26 - CHF 32 (189) CHF 32 - CHF 42 (321) CHF 42 - CHF 53 (112) CHF 53 - CHF 84 (136) CHF 84 - CHF 105 (23) CHF 105 - CHF 158 (10) CHF 264 - CHF 1,055 (1) Altro

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Cappelli

1282 elementi

I più visti Nuovi arrivi Prezzo

Signore Occhi-cattura Lana con Piuma ...

CHF 35.00 ~~CHF 68.00~~

(10)

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Signore Affascinante Lana/Filato netto con ...

CHF 39.00 ~~CHF 78.00~~

(16)

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Signore Elegante Cambrì Cappello a bombetta / ...

CHF 57.00 ~~CHF 114.00~~

(28)

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Signore Affascinante/Elegante/Fantasia Piuma ...

CHF 27.00 ~~CHF 55.00~~

(5)

favor

Signore Bella Lana con Bowknot Cappello a ...

CHF 25.00 ~~CHF 51.00~~

(6)

favor

Signore stile vintage Lana/Filato netto ...

CHF 28.00 ~~CHF 57.00~~

(7)

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Signore Bella Cambrì/Piuma con Piuma ...

CHF 25.00 ~~CHF 51.00~~

(21)

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Signore Bella Filato netto Fascinators/Cappelli ...

CHF 21.00 ~~CHF 41.00~~

(4)

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Signore stile vintage Lana con Bowknot ...

CHF 34.00 ~~CHF 62.00~~

(5)

favor

Signore Nizza Lana Cappello a bombetta / Cloche

CHF 32.00 ~~CHF 63.00~~

(6)

favor

Maschile Affascinante feltro Cappello da cowboy

CHF 18.00 ~~CHF 46.00~~

(0)

favor

Signore Elegante Filato netto Cappello a ...

CHF 84.00

(9)

favor

Signore Elegante Lana Fascinators

CHF 32.00 ~~CHF 63.00~~

(9)

favor

Signore Unico Lana Cappello a bombetta / Cloche

CHF 30.00 ~~CHF 52.00~~

(2)

favor

Signore Affascinante/Stile classico/Elegante ...

CHF 39.00 ~~CHF 78.00~~

(1)

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Signore Stile classico Cambrì con Piuma ...

CHF 19.00 ~~CHF 38.00~~

(12)

favor

Signore Bella Poliestere con Fiore Cappello a ...

CHF 45.00 ~~CHF 91.00~~

(2)

favor

Signore Elegante Cambrì/Piuma con Piuma ...

CHF 25.00 ~~CHF 51.00~~

(8)

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Signore Stile classico Cambrì con Piuma ...

CHF 7.00 ~~CHF 15.00~~

(14)

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Signore Stile classico Piuma/Filato ...

CHF 28.00 ~~CHF 55.00~~

(4)

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Signore Affascinante/Elegante Cambrì ...

CHF 37.00 ~~CHF 74.00~~

(2)

favor

Signore Bella Lana con Fiore Basco Cappello

CHF 37.00 ~~CHF 74.00~~

(6)

favor

Signore Bella/Speciale/Elegante Papiro/Tyll ...

CHF 34.00 ~~CHF 69.00~~

(3)

favor

Signore Elegante Cambrì Fascinators/Cappelli da ...

CHF 31.00 ~~CHF 61.00~~

(5)

favor

Signore Romantico Lana con Bowknot Cappello a ...

CHF 35.00 ~~CHF 62.00~~

(1)

favor

Signore Speciale Cotone Berretto / Slouchy

CHF 8.00

(8)

favor

Signore Alta qualità/Romantico/stile vintage ...

CHF 86.00 ~~CHF 177.00~~

(1)

favor

Signore Speciale/Elegante/Occhi-cattura Pp ...

CHF 36.00 ~~CHF 72.00~~

(0)

favor

Signore Affascinante/Stile ...

CHF 31.00 ~~CHF 95.00~~

(1)

favor

Signore Affascinante Cambrì Cappello a bombetta ...

CHF 32.00 ~~CHF 63.00~~

(11)

favor

Signore Occhi-cattura Lana Cappello a bombetta ...

CHF 25.00

(0)

favor

Del organza con Piuma Cappello floscio/Kentucky ...

CHF 57.00 ~~CHF 114.00~~

(4)

favor

Signore Affascinante Lana con Fiore di seta ...

CHF 26.00

(3)

favor

Signore Bella Poliestere con Piuma Cappello ...

CHF 31.00 ~~CHF 59.00~~

(14)

favor

Signore ...

CHF 32.00 ~~CHF 63.00~~

(1)

favor

Signore Bella/Affascinante/Stile classico Lana ...

CHF 32.00

(1)

favor

Signore Stile classico Fascinators/Cappelli da ...

CHF 16.00 ~~CHF 31.00~~

(9)

favor

Signore Gorgeous Del organza Cappello a ...

CHF 28.00 ~~CHF 57.00~~

(0)

favor

Signore Colorato Del organza con Piuma Cappello ...

CHF 59.00

(13)

favor

Moda/Elegante Papiro Fascinators/Kentucky Derby ...

CHF 24.00 ~~CHF 47.00~~

(8)

favor

Signore Bella Cambrì Cappello a bombetta / ...

CHF 63.00 ~~CHF 122.00~~

(3)

favor

Signore Affascinante/Elegante/Fantasia Piuma ...

CHF 36.00 ~~CHF 72.00~~

(1)

favor

Signore Elegante Piuma/Tyll/Biancheria con ...

CHF 19.00 ~~CHF 36.00~~

(6)

favor

Signore Incredibile Papiro/Tyll Cappello ...

CHF 34.00 ~~CHF 69.00~~

(3)

favor

Signore Affascinante Cambrì con Bowknot ...

CHF 40.00 ~~CHF 80.00~~

(7)

favor

Signore Elegante Pizzo/Biancheria con Tyll ...

CHF 19.00 ~~CHF 36.00~~

(3)

favor

Signore Bella Del organza con Bowknot Cappello ...

CHF 16.00

(4)

favor

Signore Occhi-cattura Cambrì con Piuma Cappello ...

CHF 39.00 ~~CHF 78.00~~

(7)

favor

Signore Bella Lana con Fiore Basco Cappello

CHF 36.00

(5)

favor

Signore stile vintage Lana con Fiore di ...

CHF 49.00

(1)

favor

Signore Elegante/Semplice Lana Basco ...

CHF 36.00

(0)

favor

Signore Fascino Lana Cappello a bombetta / ...

CHF 39.00

(10)

favor

Signore Bella Del organza Cappello a bombetta / ...

CHF 31.00

(5)

favor

Signore Moda/Affascinante/Elegante Cambrì ...

CHF 85.00

(0)

favor

Signore Semplice Lana con Bowknot Basco ...

CHF 27.00

(4)

favor

Signore Elegante Cambrì con Piuma ...

CHF 13.00 ~~CHF 25.00~~

(8)

favor

Signore Bella Cambrì con Piuma ...

CHF 14.00 ~~CHF 27.00~~

(3)

favor

Signore Bella/Bella/Moda Cotone Beach / Sun ...

CHF 16.00

(4)

favor

Misto Moda feltro Cappello Fedora

CHF 18.00

(0)

favor

Signore Affascinante Cambrì con Piuma Cappello ...

CHF 78.00 ~~CHF 160.00~~

(1)

favor

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