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Online help

Ordini

1. How do I place an order?

To place your order, simply follow the steps as shown below:
1. Go to the item page.
2. Choose your preferred color and size (if applicable).
3. Click "Add to Cart"
4. Review that everything is correct and click "Checkout".
5. Go to the checkout page.
6. If you're a registered customer, sign in first. If you're a new customer, checkout as guest now.
7. Fill out all shipping and payment information.
8. Click "Place Order"
You'll be taken to a confirmation page that will give you an order number and you will be emailed a confirmation once the payment has processed. Please be sure to read all emails from us carefully.
If you need further guidance or run into any issues when placing your order, please Contact Us, and we'll get back to you as soon as possible."

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2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made to order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page.
If you've already placed an order, your estimated delivery date is in your Order Confirmation email. Or you can find it on the Order Details page via this link.
Once your order has been shipped, we will email you a confirmation and tracking number with updated delivery information. Alternatively, you can retrieve the tracking number on the order details page via this link.
If your estimated delivery date has passed and you order hasn't been delivered, please Contact Us for further help.

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3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

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4. When will I receive my order?

Normalmente si riceve un ordine entro 2-3 settimane. Occorrono circa 9-12 giorni per la sartoria e 2-4 giorni per la spedizione.
Si prega di verificare i tempi di sartoria e i tempi di spedizione sulla pagina del prodotto per conoscere i dettagli.

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Prodotto

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

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2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person.

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3. Could we get color swatches to see what the colors look like in reality?

Yes, color swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

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4. How can I make sure all of my dresses are the same color?

Color consistency is of the utmost importance of course. However, there is a chance that there will be slight variations if dresses in same color submit several orders at different times. Because batches of fabric are produced at different times, the same fabric of the same color at different times might be slightly different.
You need to order all dresses within 24 hours and contact us to tell us all the dress should be in the same color. Then, all the dresses will be cut from the same bolt of fabric to make sure they come in the exact same color.
After 24 hours, we cannot guarantee any late orders will be included in the same dye lot as the rest of your party.
Keep in mind that screen resolutions can alter the way colors look on your computer depending on how you have it set. We always recommend ordering Swatches (free shipping) beforehand so you can see the true color quality of each fabric in person. Please note that different types of fabrics do take the dye differently, and will not match perfectly.

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5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact Us for more information.

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Pagamento

1. What methods of payment do you accept?

You can use any of the payment methods listed below to pay for your order. We take your security very seriously, therefore your details are safe with us.
Please see below the payment methods we accept:
*Please note, some payment methods are only available as a payment method for selected countries on our web. If the payment method is available for your country, you will see this payment option at checkout.

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2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

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3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

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Consegna

1. Where/What countries do you ship to?

We ship worldwide to nearly every country across the globe, covering North and South America, Europe, Asia, Africa, Oceania, and more.
We employ the services of major, trusted international carriers to ensure your package arrives at your destination safely and securely.
If your shipping destination is not available at checkout, please just Contact Us.

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2. What shipping methods do you offer?

Expedited Shipping, Standard Shipping, and Super Save Shipping are available for most of the countries that we ship to. Once you've entered your shipping address, you'll be able to see the available shipping methods.
Shipping costs are calculated automatically at the checkout page when both the destination and delivery service are selected.
You may add items to the checkout page to check on the accurate shipping fee. Customers can also place a test order to check the total cost.

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3. What if I need to change my shipping address?

Yes, you can change the shipping address Before Shipment. Please Contact Us. We will correct your shipping address and send you a confirmation email as soon as possible.
While we can no longer make any changes to your address, if your package is being shipped, you will need to contact the carrier to request changes of delivery.
Orders (swatches, accessories, fabric, etc.) cannot be updated once the package has been shipped.
For an unpaid order, you can place a new one as you want and put in the correct details. Unpaid orders will be cancelled automatically in 5 days."

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4. How much does shipping cost?

The shipping costs depend on the weight of the order, the country of destination and the shipping method, if you put all items in the cart and go to checkout, you will see the shipping costs, which are automatically calculated by the system.

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Restituzioni

1. What is your return policy?

JJ's House will issue a full refund including tax and shipping for any damaged, defective, or mis-shipped items. If your item arrives damaged or defective, please reach out to our Customer Service team directly for assistance with processing your return.
Please keep in mind that all dresses are uniquely made to order to keep costs low for our customers. We also understand that colors on your computer screen can be a little different to how they appear in person. For these reasons, we encourage you to order a Swatch (free shipping) to help you decide.
FOR ALL RETURNS:
JJ's House will only issue one prepaid return label per order. You will be responsible for paying shipping fees including, but not limited to, the cost to ship and any shipping materials on additional returns. Because of this, we recommend returning all unwanted items at one time.
FOR ALL STANDARD SIZE DRESSES, SHOES, AND ACCESSORIES:
JJ's House will issue a full refund of the cost of the returned product if you are not satisfied with your item(s). Contact our Customer Service to initiate the return process within 14 days upon receiving your item(s). The item must be returned in its original condition (if eligible per the return policy).
Please note:
* The item must be unworn, unwashed, unaltered, undamaged and with the original tags attached. We cannot process the return of any faulty item.
* Original shipping fee & return shipping fee will not be refunded.
* As all items (including standard size) are made-to-order, we cannot afford to accept the ‘buy-many-keep-one’ purchase. Our customer service team may cancel an order believed to have been made with that intention.
FOR ALL CUSTOM SIZE DRESSES:
At JJ's House, we understand that you may want the dress to ideal fit! To help you out, we offer custom sizing on most of our dresses. Custom sizing takes the same amount of time to make and ship to you!
A few things to remember about custom dresses:
Custom dresses are made specifically to the measurements you provide (bust, waist, hips, height, and hollow-to-floor). That means no one else will be able to wear that dress once it's made. Because of this, we are unable to accept any returns on custom dresses. Please double check your measurements and color choice before ordering.
We understand that sometimes small alterations are needed, we offer limited alterations reimbursement for only our custom sizes. Simply send us a picture of your receipt from the tailor and your order number and we'll do the rest! Yes, it really is that easy!
FOR ALL PRESONALIZED AND PERSONAL CARE ITEMS:
All personalized and personal care items (including earrings, lingerie, swimwear, etc.) are final sale. Due to hygiene issues there are no returns/exchanges.
FOR ALL SAMPLE SALE ITEMS:
All Sample Sale items are final sale. No returns, no refunds, no exchages.
EXCHANGE POLICY
We do not offer an exchange service for any products at this time. Because all items are made-to-order, we do not have ready-made dresses or products that can be shipped in exchange for your returned items. You will need to return unwanted items (if eligible per the return policy), and then place a new order for the replacement items. All new orders are subject to the current production period.
HOW TO RETURN
1. Submit a return request at Contact Us to Customer Service within 14 days of receiving your order. Please include the reason for return and photographs for verification.
2. Once we have approved your request, you will be sent a return form which needs to be included with your return. Please send your item(s) using local post within 14 days from receiving the return form.
3. When we receive the returned package, the item(s) will be inspected to ensure it is in the original condition and has the issues stated in the return request.
4. Once confirmed, the refund will be credited back to the original payment method within 10-15 days (the processing time depends on your payment method and bank).
Please note:
* We reserve the right to refuse the return if received in an unacceptable condition.
* We cannot process any products that are returned without our prior knowledge.
* We are not liable for return item(s) that are lost or damaged, please keep the receipt with tracking information.
CANCELLATION POLICY
All our items are made-to-order, including standard size items. Once the tailoring process has begun, there will be Labor Costs and Material Costs, with this in mind, please refer to our cancellation policy below:
• Unpaid orders are automatically cancelled after 5 days.
• Cancel order within 24 hours of payment for a full refund.
• Cancel order 24–72 hours after payment: 80% refund + shipping fee.
• Cancel order 72-120 hours after payment: 50% refund + shipping fee.
• Cancel order > 120 hours after payment: Refund of shipping fee only.
• Once your order is shipped, it cannot be cancelled."

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2. What is your return/exchange process?

You may need to Contact US to initiate the return process within 14 days upon receiving your items. Our after-sales department will handle the issue thereafter.

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3. Can I return a standard-size dress?

Yes, you can return any standard size item within 14 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

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Il Mio Account

1. How I can change my email address?

We can change email address for you. Please Contact Us with your new email address. We will change it within 24 hours.
If there is no order under your account, we suggest you to register a new account on our website with your email address first and send us an email. Once getting your confirmation, we will transfer the account information for you.
Please click here to register your new account.

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2. What should I do if I forget my password?

If you've forgotten your password, please click this link to reset your password. We'll then email you a link directly to your registered email address to reset your password.
We recommend checking your junk and spam folder if you're having trouble finding it.

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About JJsHouse

1. Do you have a store?

We are sorry but currently we do not have any physical stores. As an e-commerce company, we just do business online. You can see the products on our website and place the order. We will make the products for you once your order is confirmed.
We completely understand that you may have concerns about the fit and the style of our dresses. If so, you can choose custom size to ensure the fit. For most of adult dresses, we can make it with your measurements and the dress will fit you well. Each of our dresses is totally made to order according to our pictures. We sincerely hope you could give us a try.

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2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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A-Line Tondo A terra Chiffona Abito feste con Increspature Perline Fiori #56791

Abiti feste

Recensioni(89)

CHF 163.00
  • Dimensione Taglia personalizzata (CHF 19.00)

    Taglia personalizzata

    Vuoi avere il vestito che ti piace disegnato sul tuo corpo? Semplice, aggiungi solo CHF 19.00 e forniscici le tue misure, avrai un abito perfettamente adatto alle tue forme!





    Per gli abiti lunghi di misura personalizzata, scegli l'opzione "Lunghezza extra", così si adatteranno perfettamente all'altezza dei tuoi tacchi! Per il tacco 5 cm, ad esempio, seleziona "+5 cm"; per le scarpe basse inserisci invece "+0"

    Come prendere le misure

    • Taglia personalizzata è vendita finale e non restituibile.

    • Le misure fornite sono le mie e non sono le misure di una taglia standard.

    • Comprendo che il mio vestito verrà realizzato esattamente secondo le misure fornite - JJ's House non aggiungerà nessun margine extra per il comfort.

Logo multicolore
Tempo di confezionamento: 12-15 giorni + tempo di spedizione: 5-15 giorni * Spedizione standard: 5-15 giorni
* Spedizione standard: 5-15 giorni

Questo abito è un abito fatto su misura. Tutti gli abiti sono confezionati a mano dai nostri sarti sia che si tratti di un abito con misure standard che di un abito a misura personalizzata.

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Recensioni dei nostri clienti

4.9

basata su 89 Recensioni

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Vedi tutte le immagini dei clienti
A-Line Tondo A terra Chiffona Abito feste con Increspature Perline Fiori (018056791)
A-Line Tondo A terra Chiffona Abito feste con Increspature Perline Fiori (018056791)
A-Line Tondo A terra Chiffona Abito feste con Increspature Perline Fiori (018056791)
A-Line Tondo A terra Chiffona Abito feste con Increspature Perline Fiori (018056791)
A-Line Tondo A terra Chiffona Abito feste con Increspature Perline Fiori (018056791)
Recensioni migliori Recensioni recenti Con Foto

May 20, 2016

I love this dress and feel like a princess in it! The quality of the chiffon material is far better than other online shops where I in past used to buy dresses from. The other companies use a low grade chiffon that comes apart by the slightest pull and it is so thin that the colour of the dress does not come to its right. These chiffon they use at JJ's is really of excellent quality and I will gladly cobtinue to shop in future only at JJ's!

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A-Line Tondo A terra Chiffona Abito feste con Increspature Perline Fiori (018056791)
A-Line Tondo A terra Chiffona Abito feste con Increspature Perline Fiori (018056791)

Questa recensione è stata utile?

Best Prom dress EVER

May 25, 2020

I love this dress so much! The color is exactly as in the picture. I ordered a size 6 and it fits perfectly though it was a bit long and the material is of nice quality. I highly recommend J J's House though is dose come from China.

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A-Line Tondo A terra Chiffona Abito feste con Increspature Perline Fiori (018056791)

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So Happy and Relieved

Oct 16, 2019

I am so happy and relieved and I can't wait to wear this dress at my sons wedding in April 2020. The fabric is great quality and the fit is flattering and it is very comfortable. I will need to have it taken in some and the length shortened but that is my fault. I ordered a bigger size. I have never ordered from jj's house before but I certainly will in the future. I am a happy customer

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A-Line Tondo A terra Chiffona Abito feste con Increspature Perline Fiori (018056791)

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May 20, 2016

This dress was absolutely gorgeous. I was a little nervouse about ordering online but I had to bite the bullet because I wasn't finding anything anywhere else. I needed a dress for my 10 year how renewal and JJ's House delivered. I wowed everyone in this stunning dress and also bought a headpiece that made me look like a goddess. I would definitely order from JJ's House again. The turn around time was perfect and a representative reached out to make sure I received it on time. My only complaint about this dress is that the fabric was a little heavy and whatever the bottom layer of the dress is made of kept sticking to my shoes (but then again that's not the dresses fault). Other than that this dress was beautiful, comfortable, and just what I wanted. Thank you JJ's House!!!!

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A-Line Tondo A terra Chiffona Abito feste con Increspature Perline Fiori (018056791)

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Mar 30, 2018

My Daughter fell in LOVE with the Dusty Rose color! We ordered this in the standard size, it was just a tiny bit too long (she wore flats) and the bust has growing room, But the dress was STUNNING. We have decided that JJ's House will be our Go-to for formal dress from now on. The quality of the material, and construction is beyond compare! It had just enough beading, and met dress requirements for her Military Ball. She looked amazing, and her Date was gobsmacked! LOL

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A-Line Tondo A terra Chiffona Abito feste con Increspature Perline Fiori (018056791)

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Feb 22, 2016

Now, I will start off with saying that I never wear dresses, especially not formal ones like this. So I was hesitant when buying it but I really do love it! It's the perfect length, as I paid for custom fit since I am 6'2'', and I still have room to wear heels! The fabric is wonderful and trails a little in the back like I was hoping for. A+ twirling material. The top mesh is very itchy if it rubs against your underarms, there I did measure a little too tight I guess because I'm sure it is not supposed to be that irritable. The fabric for the top still is not the softest but it's manageable and I love the little beads dotted in the flowers.

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A-Line Tondo A terra Chiffona Abito feste con Increspature Perline Fiori (018056791)

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Aug 8, 2018

Loved this dress! I wanted a purple wedding dress and this was fancy enough that it worked perfectly. My then-fiance measured a little too liberally so it needed a little bit of altering but it came out lovely and I got lots of compliments. Plus, it is super comfy!

My only issue is that cleaning it is going to be complicated but I will figure it out.

Plus, I can reuse it for a friend's wedding so it was DEFINITELY worth it!

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A-Line Tondo A terra Chiffona Abito feste con Increspature Perline Fiori (018056791)

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Jan 20, 2019

Es war das zweite maßgeschneiderte Kleid und ich war wie beim ersten Mal einfach begeistert.Tolle Qualität und super Verarbeitung,es war richtig schwer was mich verwundert hat aber absolut toll und angenehm zu tragen.Ich hatte sogar noch einen Petticoat darunter damit es toll schwingt und ich habe auf dem Ball viele Komplimente bekommen.Die Farbe war marineblau da mein Mann die Fuerwehruniform in marine getragen hat und es passte einfach perfekt zusammen. Das war wieder nicht das letzte Kleid von JJ's House...die Wunschliste ist voll :) Vielen Dank auch für die schnelle und reibungslose Lieferung die wirklich schnell war! Ich bin super zufrieden und bestelle gerne wieder

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Jan 20, 2016

My dress was beautiful when it came & I was so excited to wear it for my prom last year, but because of my bust, I had to get a bigger dress, so it was too loose on my tummy and waist, so I got it done tighter for £40 and it fit perfectly and dropped to the floor just like I wanted even though i'm quite tall it was amazing, just a word of advice, if you have bigger bum, bust, hips whatever or smaller or irregular etc get it custom made to save money, yes it will be more expensive but it's still cheaper than paying an extra £40 :)

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Apr 18, 2017

Order this for a military ball for my daughter in a sky blue after shopping locally and not finding anything in our price range. I took her measurements as instructed and went with the closest standard size which was a size 2. She could have worn it as is, but had it altered for length and bust taken in. She loved it and it looked great.
I would definitely buy from JJ's House again.
I would probably try the custom size and see if that would save us the alteration cost.

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Abiti Feste In Villammare, Abiti Feste In Villanova Del Battista, Abiti Feste In Villaricca, Abiti Feste In Villasor, Abiti Feste In Visano, Abiti Feste In Viserba, Abiti Feste In Viterbo, Abiti Feste In Vizzini Catania, Abiti Feste In VOLVERA, Abiti Feste In VR,

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