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Online help -

My Orders - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made from scratch, whether you ordered a standard or custom size, both require tailoring time. Please check the tailoring time on the product page.

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

4. When will I receive my order?

Normally you can receive an order within 2-3 weeks. It takes around 9-12 days for tailoring and 2-4 days for expedited shipping.
Please check the Tailoring Time and Shipping Time on the product page if you want to know the details.

Product - +

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, color swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact US for more information.

Payment - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Delivery - +

1. Where do you ship to?

We can ship worldwide. Please be assured that your address can be chosen from our shipping countries drop-down list when you fill in the shipping address.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping.
Super saver shipping is only for accessories priced less than US$50.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. You can Contact US to send the correct shipping address. Our representatives will help you with that.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

To return items, first customers need to contact us within 14 days upon receiving their items.
For all Standard Size dresses / shoes / accessories: you can return it once you are not happy with it, and if it is correctly made, the return postage shall be paid by buyers.
However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. Please contact our Customer Service to initiate the return process within 14 days upon receiving your item(s).
The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

You may need to Contact US to initiate the return process within 14 days upon receiving your items. Our after-sales department will handle the issue thereafter.

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 14 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

My Account - +

1. How I can change my email address?

Please send your request and correct email address to [email protected], or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

Currently we operate as a solely online business, which allows us to tailor to order, and to offer you a very wide range of garments at our lowest prices.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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Finishing Your Design

This is a finished dress tailored and photographed by JJsHouse.ch. All rights reserved. Copying or otherwise reproducing this image is strictly prohibited.
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Trumpet/Mermaid Sweetheart Court Train Charmeuse Holiday Dress With Ruffle Beading #3237

Holiday Dresses

Reviews(21) Ask a question Chat now / Email us

CHF 143.00
10% Off Sitewide. Code: MAYDAY
  • Custom Size

    Looking for a perfect fit? For an additional CHF 20.00, our tailors will use your exact measurements to create a made-to-order dress just for you.





    For floor-length dresses in custom size, choose the extra length option to fit the height of your heels! i.e for 5 cm heels,select "+5 cm",for flats,please enter "+0"

    Measuring Guide
  • - +

Our delivery is currently continuing as usual. Plus, we are working hard to make deliveries as safe as possible.

Made to order
Made to order
Tailoring Time: 12-15 days + Shipping Time: 3-6 Days * Expedited Shipping: 3-6 Days
* Standard Shipping: 5-8 Days
* Expedited Shipping: 3-6 days
* Standard Shipping: 5-8 days
* Super Saver Shipping: 10-15 days

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

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  • A-Line/Princess Floor-Length Chiffon Holiday Dress With Ruffle Beading Flower(s) (020015508) 40

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  • A-Line/Princess Sweetheart Floor-Length Chiffon Holiday Dress With Ruffle Beading (020025842)

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Product Reviews

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Trumpet/Mermaid Sweetheart Court Train Charmeuse Holiday Dress With Ruffle Beading (020003237)
Trumpet/Mermaid Sweetheart Court Train Charmeuse Holiday Dress With Ruffle Beading (020003237)
Trumpet/Mermaid Sweetheart Court Train Charmeuse Holiday Dress With Ruffle Beading (020003237)
Trumpet/Mermaid Sweetheart Court Train Charmeuse Holiday Dress With Ruffle Beading (020003237)
Trumpet/Mermaid Sweetheart Court Train Charmeuse Holiday Dress With Ruffle Beading (020003237)
Top Reviews Recent Reviews

I ordered this dress in Dark Navy and custom sized. It came exactly as ordered and as beautiful as pictured on the website. I wore it at my work's Christmas Party and received a ton of compliments. (Since it was long enough, I was able to wear boots and leg warmers underneath, no one noticed and I was comfortable the entire night.) It was the most beautiful dress I've ever worn.

Reply by JJ's House:

Hello Misty, it delights us to hear you are satisfied with us. We are honored to be able to serve you, and that our wide selection of trendy dresses add to your charms.

Trumpet/Mermaid Sweetheart Court Train Charmeuse Holiday Dress With Ruffle Beading (020003237)
Trumpet/Mermaid Sweetheart Court Train Charmeuse Holiday Dress With Ruffle Beading (020003237)

Was This Review Helpful?

Absolutely stunning!! and very flattering with the folds across the bodice. The lacing in the back makes it custom fit.
I wore a corset upside down (happy accident) so the part that would go over the breasts went over my hips and stomach. It was a wine and food tasting and that helped keep a smooth line!

Trumpet/Mermaid Sweetheart Court Train Charmeuse Holiday Dress With Ruffle Beading (020003237)

Was This Review Helpful?

I bought this dress in gold for my 50 & Fabulous Birthday Party. I was nervous and skeptical about order my dress online so I took a chance and I'm so glad I did. This dress is absolutely gorgeous! I certainly did feel Fabulous!

Trumpet/Mermaid Sweetheart Court Train Charmeuse Holiday Dress With Ruffle Beading (020003237)

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Perfect!

The quality was amazing, and exactly as pictured! Absolutely perfect!

Trumpet/Mermaid Sweetheart Court Train Charmeuse Holiday Dress With Ruffle Beading (020003237)
Trumpet/Mermaid Sweetheart Court Train Charmeuse Holiday Dress With Ruffle Beading (020003237)

Was This Review Helpful?

PERFECT!!

I am so pleasantly surprised at how fast my dress arrived and how accurately made it was. I absolutely hate dress shopping due to the fact that I am apparently more busty than I should be for my body type. I end up having to buy dresses in the plus section to accomodate, have them altered and generally they are not as flattering. I stumbled upon this site and was very skeptical about ordering a ball gown online. I grew even more skeptical when I couldn't find an address or phone number of this place and then my credit card was flagged because it was out of my country (I'm in the US and my card was charged in the UK) and then while tracking my shipment, noticed it was coming from China. However, when my dress arrived, it was PERFECT and fit like a glove (I had it made to my measurements). I will definitely use JJ's House in the future and absolutely recommend to my friends!! Thank you so much for making going to the ball an exciting experience instead of a dreaded one!!

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traumhafte Qualität, perfekt geschneidert, absolut das Kleid, dass ich mir vorgestellt habe

Trumpet/Mermaid Sweetheart Court Train Charmeuse Holiday Dress With Ruffle Beading (020003237)

Was This Review Helpful?

Absolutely Brilliant

My dress arrived sooner than I expected and it is far better than I thought it could possibly be. It is a pale silver and not as dark as in the picture. Truly wonderful! JJ's House made my chosen jacket in the same material so they are a perfect match. I opted for tailor made and they both fit to perfection.
The only thing I forgot was that I had to pay duty when it arrived.
Thank you JJ's House.

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I ordered this dress for a vow renewal and was kind of worried about ordering online, but my dress came in plenty of time and it’s beautiful. Just like the picture and quality material and it’s put together wonderfully.
I’ll add a picture soon.
After getting my dress, I ordered all my bridesmaids dresses and my bouquets also. Some are due today I can’t wait. I’m so excited and I’ll be using JJ’s house in the future and will be recommending them to friends.

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Greatest online purchasing experience!

I just wanted to take this opportunity to thank JJs House for an amazing online purchasing experience. The entire process was trouble free. The dress was beautiful and fit perfectly, thanks to the option of entering "her" dimensions. My daughter had a fantastic Prom and was even awarded the prize for best dressed. It was a fabulous night for her and it all started with the purchase of a custom made dress from your company. I will definitely praise and suggest your company to anyone who will listen.

Thank you again from a very satisfied customer.

Reply by JJ's House:

Thank you for your email,

We are very glad that you love our dress, we will keep making the most beautiful dresses with high quality and providing the best service for our customers.

Hope you have a nice day!

Was This Review Helpful?

Glad to have this dress

I'm glad a girlfriend of mine found this site and sent me the link. Ordered this dress and I wasn't sure if it will fit. When I received it and tried it on it fit perfect and I loved it. More than what I espected for the amount I paid for it and the dresswas of vvery good quality. I plan on ordering this dress in another color and 2 more dresses I saw on this site. Glad it was suggested to me.

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