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Online help -

My Orders - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made from scratch, whether you ordered a standard or custom size, both require tailoring time. Please check the tailoring time on the product page.

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

4. When will I receive my order?

Normally you can receive an order within 2-3 weeks. It takes around 9-12 days for tailoring and 2-4 days for expedited shipping.
Please check the Tailoring Time and Shipping Time on the product page if you want to know the details.

Product - +

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, color swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact US for more information.

Payment - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Delivery - +

1. Where do you ship to?

We can ship worldwide. Please be assured that your address can be chosen from our shipping countries drop-down list when you fill in the shipping address.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping.
Super saver shipping is only for accessories priced less than US$50.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. You can Contact US to send the correct shipping address. Our representatives will help you with that.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

To return items, first customers need to contact us within 14 days upon receiving their items.
For all Standard Size dresses / shoes / accessories: you can return it once you are not happy with it, and if it is correctly made, the return postage shall be paid by buyers.
However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. Please contact our Customer Service to initiate the return process within 14 days upon receiving your item(s).
The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

You may need to Contact US to initiate the return process within 14 days upon receiving your items. Our after-sales department will handle the issue thereafter.

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 14 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

My Account - +

1. How I can change my email address?

Please send your request and correct email address to [email protected], or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

Currently we operate as a solely online business, which allows us to tailor to order, and to offer you a very wide range of garments at our lowest prices.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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Finishing Your Design

This is a finished dress tailored and photographed by JJsHouse.ch. All rights reserved. Copying or otherwise reproducing this image is strictly prohibited.
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Ball-Gown V-neck Chapel Train Satin Wedding Dress With Beading Appliques Lace #12846

Wedding Dresses

Reviews(47) Ask a question Chat now / Email us

CHF 387.00
10% Off Sitewide. Code: MAYDAY
Ask a question Chat now / Email us
  • Custom Size

    Looking for a perfect fit? For an additional CHF 20.00, our tailors will use your exact measurements to create a made-to-order dress just for you.





    For floor-length dresses in custom size, choose the extra length option to fit the height of your heels! i.e for 5 cm heels,select "+5 cm",for flats,please enter "+0"

    Measuring Guide
  • - +

Our delivery is currently continuing as usual. Plus, we are working hard to make deliveries as safe as possible.

Made to order
Made to order
Tailoring Time: 15-18 days + Shipping Time: 3-6 Days * Expedited Shipping: 3-6 Days
* Standard Shipping: 5-8 Days
* Expedited Shipping: 3-6 days
* Standard Shipping: 5-8 days
* Super Saver Shipping: 10-15 days

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

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Product Reviews

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Customer Images See All Customer Images
Ball-Gown V-neck Chapel Train Satin Wedding Dress With Beading Appliques Lace (002012846)
Ball-Gown V-neck Chapel Train Satin Wedding Dress With Beading Appliques Lace (002012846)
Ball-Gown V-neck Chapel Train Satin Wedding Dress With Beading Appliques Lace (002012846)
Ball-Gown V-neck Chapel Train Satin Wedding Dress With Beading Appliques Lace (002012846)
Ball-Gown V-neck Chapel Train Satin Wedding Dress With Beading Appliques Lace (002012846)
Top Reviews Recent Reviews

My first time purchasing a wedding dress online, very daunting, however thank you JJ’s house for your excellent friendly service, and delivering in such a quick time, I was expecting a month and it was a little over 2 weeks, I can’t wait to see my fiancé reaction when he sees me come down the isle. When I received it, it’s exactly what the picture describes, absolutely beautiful it brought me to tears, can’t thank you enough, I will definitely recommend you to friends and family, this dress is going to make my wedding day special and memorable all to you guys. Shelley Reynolds Australia

Ball-Gown V-neck Chapel Train Satin Wedding Dress With Beading Appliques Lace (002012846)
Ball-Gown V-neck Chapel Train Satin Wedding Dress With Beading Appliques Lace (002012846)

Was This Review Helpful?

heureuse ,
dès que j'ai reçu la robe j'ai eu un peu peur de plus elle était sur mesure donc avions nous pris les bonnes mensurations ... Lors du mariage (après bien entendu l'avoir essayé une fois ) je me suis trouvé merveilleusement jolie je n'ai eu que des compliments beaucoup ont eu du mal a me croire que je l'avais eu par internet !!
JJHOUSE ne force pas à la vente bien au contraire, je leur ai demander des renseignements tel ou telle article en plus si cela ne convient pas à la robe ils vous diront de prendre autre chose .la demo pour prendre les mesure est tout a fait exact aucune retouche a faire bravo!!!!!

Ball-Gown V-neck Chapel Train Satin Wedding Dress With Beading Appliques Lace (002012846)
Ball-Gown V-neck Chapel Train Satin Wedding Dress With Beading Appliques Lace (002012846)

Was This Review Helpful?

It’s my first time purchasing a wedding dress online, very daunting, however thank you JJ’s house for your excellent friendly service, and delivering in such a quick time, I was expecting a month and it was a little over 2 weeks, I can’t wait to see my fiancé reaction when he sees me come down the isle with this Wedding Dress. When I received it, it’s exactly what the picture describes, absolutely beautiful it brought me to tears, can’t thank you enough, I will definitely recommend you to friends and family, this dress is going to make my wedding day special and memorable all to you guys.
Shelley Reynolds
Australia

Ball-Gown V-neck Chapel Train Satin Wedding Dress With Beading Appliques Lace (002012846)
Ball-Gown V-neck Chapel Train Satin Wedding Dress With Beading Appliques Lace (002012846)

Was This Review Helpful?

I know I already added an review, but wanted to share a clearer picture of the details on the dress!
All I needed to do was alter the sleeves and chest area. The dress is beautiful and I am very happy with this dress!

Ball-Gown V-neck Chapel Train Satin Wedding Dress With Beading Appliques Lace (002012846)
Ball-Gown V-neck Chapel Train Satin Wedding Dress With Beading Appliques Lace (002012846)

Was This Review Helpful?

I ordered a 16, fit really good, the shoulders do need adjustment but its minor. overall i really loved this dress. here are some pics i took.

Ball-Gown V-neck Chapel Train Satin Wedding Dress With Beading Appliques Lace (002012846)
Ball-Gown V-neck Chapel Train Satin Wedding Dress With Beading Appliques Lace (002012846)

Was This Review Helpful?

bonjour jai achete une robe de mariage de chez vous avec une parure et me suis mariee il ya deux mois, jaimerais temoigner pour vous avec une photo de moi.

Reply by JJ's House:

Hi MAY, I am glad to hear you love the style of the dress so much! You are definitely going to look awesome at your wedding. JJ’s House is the best source to turn your event into something truly special.

Ball-Gown V-neck Chapel Train Satin Wedding Dress With Beading Appliques Lace (002012846)
Ball-Gown V-neck Chapel Train Satin Wedding Dress With Beading Appliques Lace (002012846)

Was This Review Helpful?

Amazing

Please, for love of all above and below GET MEASUREMENTS!!!!!
I went with size 24, and in US I am an avg size 18-20. It fit snug round the waist, the front is tad too large I looked lopsided a bit. I went with pre-measured size, as I am getting alterations and additions before my wedding. But I seriously think, this would have been 10x better had I went with measurements first and submitted instead of pre-measured size.
The dress itself looked exactly as pictured!!!!!!.
Take into account height. I am 5'9 and the sleeves cut off at the elbow. The mid sections needs some length for my height . The train and lace work is stunning.
I'll add photo before and after alterations when finished, as the dress just arrived today.
Highly recomme d JJHouse and their dresses. For first time bride to be, and online order over $300 this made me a tad nervous, yet in the end really happy.

Was This Review Helpful?

I absolutely love my dress!! Love the lace and the buttons that go all the way down! Made me feel like a princess!! ;)
What I did is i added a petticoat to make it a little more full!
Great job JJ's House!! :)

Ball-Gown V-neck Chapel Train Satin Wedding Dress With Beading Appliques Lace (002012846)

Was This Review Helpful?

This dress is definitely what I was looking for! I was so worried about purchasing something on line in case it didn't fit, but the option to send in measurements specific to myself was super helpful. I measured myself which was a mistake because the measurements were slightly off and the dress still had to be taken in somewhat. But the dress is lovely and fits pretty nicely even before alterations. (See picture.)

Ball-Gown V-neck Chapel Train Satin Wedding Dress With Beading Appliques Lace (002012846)

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This site is really Fantastic with all the different dresses.I have ordered and Wedding dress. The frock was really awesome. I am totally satisfied with the product

Ball-Gown V-neck Chapel Train Satin Wedding Dress With Beading Appliques Lace (002012846)

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